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EAS Conference Call Setup Was a ‘Bad Idea’
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H.
Robert Schroeder, N2HX, iscommunications
and warning officer for the New Jersey Office of Emergency Management. This
commentary is part of RW’s continuing coverage of the changes in EAS.
I applaud FCC and
FEMA for testing the EAN system. The true purpose of a test isn’t to gloat over
its success, but to learn from how it fails.
I admit that I’m not
privy to how the old EAN distribution system fed the PEP stations. Being Cold
War-related, much of that was kept confidential for obvious reasons.
What apparently
happened on the day of the test was that FCC/FEMA freelanced and added other
procedures that were not part of the original system. Specifically, I refer to
the ad hoc conference call that was set up to supplement the original system.
This was a bad idea
for at least three reasons.
First, during a real
attack (to use the original vernacular), how are you going to have time to
contact each PEP station and set up a conference bridge?
Second, setting up
any kind of call via the public switched network (a.k.a. the POTS lines) is
prone to failure simply because it IS on the POTS system.
Third, a
conventional conference bridge is a full-duplex circuit. This means that if one
of the parties on the conference accidentally or on purpose induces extraneous
audio on the line (as what occurred during the test), it will obliterate the
EAN message.
Backup
My recommendation
would be to emulate the old radio network telco lines but with several
improvements.
First, have not one
but two one-way network feeds from the White House, a primary and an alternate
circuit.
Second, keep a
constant tone on the line at a given reference level so that all PEP stations
can periodically assure that the lines are intact and that the incoming level
is correct.
Third, provide a
separate “orderwire” party line circuit so that all PEP stations have the
ability to communicate with Washington as a means of coordination and
authentication (similar to the national NAWAS circuit).
I observed that
there was insufficient and often conflicting information coming from FCC/FEMA
prior to the test. One FEMA source told me that the FEMA XM satellite receivers
would be receiving the national test. I heard nothing on my FEMA receiver
during the test other than the usual voice announcements.
As New Jersey’s
warning officer, I know it is a challenge to keep the public engaged and
informed about emergencies, especially when citizens are ”off the grid” and not
listening to or watching a broadcast source. As a people, we Americans believe
ourselves to be so technically savvy and well informed, yet we are painfully
uninformed.
What’s more, there
is a certain segment of people who do not want their pleasure and entertainment
interrupted to bring them emergency information. Even though it may hearken
back to the Eisenhower days of the “duck and cover” public service ads,
Americans need to be informed where and how they can access reliable emergency
information.
Regular tests
In my opinion, the
EAN system should be tested annually. However, such testing should not commence
until the technical glitches have been corrected and the distribution system to
the PEP stations improved. Would the system have worked 20 or 30 years ago?
Lastly, the White
House should not be afraid to use the EAN system. It should have been used on
9/11, but it was not. An attack on our nation is an attack no matter where it
comes from. Isn’t that why the EAN system was created in the first place?
(As a point of
information, the National Warning System was not used on 9/11 but should have
been. The NAWAS phone in my office remained silent the entire day on 9/11. That
was a glaring omission on the government’s part and was never brought out in
the 9/11 commission report.)
RW welcomes other
points of view. Post a comment below or send a letter to the editor at radioworld@nbmedia.com.
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